Casino Classic has been running since 1999, making them one of the industry's oldest and most-experienced online casinos. This is especially impressive when considering that many internet casinos that began at the same time as Casino Classic are no longer in business.
So how do they do it? Great customer support is a big reason why Casino Classic has been so successful. That said, let's cover the finer points of their customer service.
You have three different ways to contact customer service here: email, live chat, and phone. We highly recommend live chat because it's the quickest way to get a hold of a rep. And you can chat with them simply by typing on your computer or smartphone.
Of course, Casino Classic is also good at answering questions/inquiries through email and phone. Just note that if you call the casino, you'll need to use the correct numbers. Here are the numbers at the time of this writing:
Canada: 1 888 228 3418
UK: 0800 014 8108
Denmark: +8088 4574
Germany: 0800 724 4572
International: 1 888 408 1689
Besides multiple contact methods, another bonus to Casino Classic's support is that they're always available. You can reach them 24 hours a day, 7 days a week. This is perfect if you're ever doing late-night gaming and have a question or issue arise.
You may not even need to contact support to clear up questions or issues you have. That's because they offer an FAQ section that covers many of the inquiries players have sent over the years. We won't list all of the FAQ's, but here are a few:
- What are the recommended system requirements?
- What is involved with the installation process after downloading?
- What methods can I use to make a deposit at the casino?
- How do I make a deposit at the casino?
- How do I withdraw my winnings from the casino?
- How do I reverse a withdrawal?
- How long will it take to receive the withdrawal?
- How do I join the loyalty program?
- How do I know this casino is fair?
Again, Casino Classic has been around much longer than most internet casinos. And we can see why when considering their 24/7 availability, multiple contact methods, and extensive FAQ section. That said, you should have no trouble with the customer support here.
Other elements that are good about this casino include the 500+ games and a free play bonus worth $500. We definitely recommend that you check out Casino Classic for their support and everything else they have to offer.